At Bling Up Jewelry, we strive to ensure that every purchase meets your expectations and delights you with its quality and beauty. However, if for any reason you are not completely satisfied with your order, we offer a straightforward Refund and Returns Policy to provide you with peace of mind.
Eligibility for Returns:
Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order to initiate a return or exchange. We will arrange for a replacement or provide a full refund, including any applicable shipping charges.
Incorrect Items: In the rare event that you receive an incorrect item, please notify us within 7 days of delivery. We will promptly correct the mistake by sending you the correct item and arranging for the return of the incorrect one.
Unsatisfactory Items: If you are not satisfied with your purchase for any reason other than damage or defect, you may return the item within 30 days of delivery for a refund or exchange. Please note that the item must be unused, in its original condition, and accompanied by its original packaging.
Return Process:
Contact Us: To initiate a return or exchange, please contact our customer service team at Email : info@blingupjewellery.com or by Phone Number: +91 9326000293. Please provide your order number and details of the item(s) you wish to return.
Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to return the item(s) to us.
Packaging and Shipping: Please securely package the item(s) in their original packaging and ship them back to us using a trackable shipping method. You are responsible for the cost of return shipping, unless the return is due to damage, defect, or an incorrect item.
Refund Processing:
Verification: Upon receiving your returned item(s), we will inspect them to ensure they meet our return eligibility criteria.
Refund Issuance: If the return is approved, we will issue a refund to your original method of payment within [number] business days. Please note that it may take additional time for the refund to appear in your account, depending on your bank or credit card issuer.
Exclusions:
Custom or Personalized Items: Custom or personalized items are not eligible for return or exchange unless they are damaged or defective.
Final Sale Items: Items marked as “final sale” are not eligible for return or exchange, unless they are damaged or defective.
Contact Us:
If you have any questions or concerns about our Refund and Returns Policy, please don’t hesitate to contact our customer service team at
Email: blingupjewellery26@gmail.com
Phone number: +91 9326000293.
We are here to assist you and ensure that your shopping experience with Bling Up Jewelry is nothing short of exceptional.
